Lexus Loaner Vehicle Policy


Loaner Vehicle Policy

For the convenience of customers, loaner vehicles are provided to our Lexus customers servicing a Lexus vehicle at no charge

  • Must be 21 years of age.
  • Must present a valid driver's license at time of loaner checkout.
  • Must present current insurance (Customer's insurance is primary).
  • Must present major credit card (debit card will not be accepted) at time of checkout.
  • Customer is responsible for any damage(s) to the vehicle while in their possession.
  • Dealership is not responsible for items left in the loaner.
  • All vehicles must be returned with the same amount of fuel at the time of checkout. Fuel replacement cost is charged at $5.00 per gallon*.
  • Loaner vehicles can only be driven by listed driver(s) on the insurance policy of the vehicle be serviced.
  • No smoking in the loaner vehicles. Violators will be charged $150.00.
  • For health reason for our other guests, No Pets in our loaner vehicles.
  • Customer will be charged $100.00 per day for vehicles not returned within 24 hours of customer being notified vehicle has been completed.
  • Customers are responsible for all tolls, parking, and traffic violations.
  • Vehicles are not to be driven outside a 175-mile radius from dealership.
*All Lexus loaner vehicles have Telematic capabilities. Vehicle fuel level, GPS location and vehicle health status are electronically monitored. Loaner vehicles are only available for Lexus customers servicing a Lexus vehicle.